Since 2012, we’ve worked closely with businesses to understand their unique challenges, from downtime and security risks to compliance and IT inefficiencies. That’s why we’ve designed our Managed IT Services to directly solve these issues, ensuring our clients get the right solutions to keep their business running smoothly and securely.
Fully Managed IT Services
SECURITY FIRST • 24x7 HELP DESK • STRATEGIC SOLUTIONS
overview
Empower Your Business with Ferrara IT Managed IT Services
Common IT Challenges & Business Impact
Ferrara IT’s Managed IT Services
What sets us apart isn’t just our technical expertise—it’s our commitment to the people we serve. We genuinely care about our clients, their teams, and providing the best possible service and support. With 24/7 expert assistance, real-time monitoring, and a security-first approach, we give businesses the peace of mind to focus on growth.
Solutions
Comprehensive Managed IT Services
Your business is unique—your IT should be too. At Ferrara IT, we design Managed IT Services that fit exactly what you need, so you’re never stuck with one-size-fits-all solutions. From 24/7 support and proactive monitoring to security, compliance, and strategy, we handle everything so you don’t have to. No more IT headaches—just technology that helps your business grow.
24/7 End-User Help Desk
Our certified, friendly technicians provide response in minutes via phone and chat, resolving hardware, network, software, OS, user administration, and mobile device issues, keeping your team productive.
Managed Cybersecurity
Layered and proactive 24/7 cybersecurity protection with continuous SIEM and SOC monitoring, real-time threat remediation, and advanced detection through EDR, MDR, and XDR backed by a comprehensive suite of security services.
M365, Intune, Entra ID
Full support for Microsoft 365 tools (Teams, SharePoint, Outlook) including licensing management, security, and compliance. We manage Intune for device security and policy enforcement and Entra ID for identity management, SSO, and MFA.
Network Infrastructure Management
Real-time monitoring and alerts, intrusion detection and prevention, firewall management and audits, security patching, and performance optimization ensure a secure, reliable, and efficient network. Failover testing and automated configuration backups ensure network reliability.
Cloud Migration & Management
End-to-end cloud migrations, security, and optimization for Microsoft 365, Azure, AWS, and hybrid environments. We deliver comprehensive solutions from architecture and implementation to user training, along with ongoing management to ensure your cloud environment remains scalable, efficient, and secure.
Backup & Disaster Recovery
Protect critical data, minimize downtime, and ensure business continuity with tailored real-time backups, disaster recovery orchestration, and failover solutions. Our end-to-end encryption, immutable backups, and proactive monitoring safeguard against cyber threats such as Ransomware, hardware failures, and data loss.
CTO & IT Consulting
Strategic IT leadership to align technology with business growth, security, and compliance. We provide IT roadmaps, project oversight, cybersecurity strategy, cloud migrations, and digital transformation to optimize ROI, reduce risk, and scale your operations.
IT Compliance
Ensure compliance with NIST, HIPAA, CMMC, PCI DSS, SOC 2, and other industry standards through risk assessments, security controls, policy implementation, and continuous monitoring. We provide compliance tracking, audit preparation, and real-time threat prevention to keep your business secure and audit-ready.
Mobile App Management
Enforce security policies, manage access controls, and safeguard corporate data and personal privacy across BYOD and company-owned devices. Features include work-app isolation, application restrictions, encryption, and robust security capabilities designed to empower your remote workforce.
Our Differentiators
Discover What Makes Us Unique
Our Differentiators
We Elevate IT From Day One
From day one, we assess, optimize, and secure your IT environment—resolving existing issues, upgrading outdated systems, and executing critical IT projects like cloud migration, Intune deployment, and Azure AD implementation.
By building a reliable and high-performing technology foundation, we set your business up for long-term success.
Our Differentiators
We Lead With Strategic IT
IT decisions shouldn’t be reactive. With strategic IT leadership hours built into our Managed IT Services, we help you evaluate technology investments, plan for growth, and align IT with your business objectives.
Whether it’s advising on software solutions, optimizing workflows, or driving digital transformation, we make sure your technology enables success, not obstacles.
Our Differentiators
We Power IT with Process Excellence
We don’t just manage IT—we establish structured, repeatable processes that drive efficiency and reduce risk.
As part of onboarding, we develop customized IT workflows for onboarding, offboarding, inventory management, security protocols, and vendor coordination. This ensures smooth daily operations and scalable IT management as your business grows.
Proven Results. Trusted Expertise.
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Ferrara IT Customer Retention Rate
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Average Help Desk Response Time
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First Call Resolution (Chat and Phone)
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Uptime Across Client Systems
Let’s discuss how Ferrara IT can deliver these results for your organization.
Benefits
Why Ferrara IT For Managed IT Services?
Comprehensive IT Solutions
We provide end-to-end managed IT solutions, from daily support and network management to advanced cybersecurity and cloud services, so you can focus on running your business.
Proactive Monitoring & Maintenance
Our 24/7 monitoring and proactive maintenance detect and address issues before they affect your business, reducing downtime and ensuring smooth operations.
Security-First Approach
With robust services like endpoint security, advanced threat protection, and monitoring, Ferrara IT prioritizes safeguarding your business from cyber threats.
Tailored & Scalable Solutions
We understand every business is unique, offering customized IT strategies designed to align with your goals and scale as your company grows.
Certified Expertise with Proven Results
Backed by years of experience and industry certifications, Ferrara IT delivers reliable, forward-thinking managed IT solutions with clients’ best interest in mind.
Customer Testimonial
"FERRARA IT'S RESPONSE TO ISSUES IS PROMPT & EFFICIENT, WITH A PROFESSIONAL AND THOROUGH APPROACH."
They not only understand the complexities of the problems but also resolve them comprehensively. Their service is exemplary, particularly in how they cater to the specific needs of law firms.”
Philadelphia Law Firm
Let's Get Started
Schedule A Call To Discuss Your Needs
We know there are many IT companies out there, but at Ferrara IT, we do things differently. With a strategic, honest, and security-first approach, we prioritize your business needs and long-term success. Schedule a call and see the difference for yourself.
What to Expect?
Step 1: Discovery Call
Let’s talk! We’ll discuss your IT challenges, business goals, and security needs to understand how we can help.
Step 2: Free Consultation
Our experts will evaluate your IT environment and uncover opportunities for optimization.
Step 3: Tailored Proposal
Within a week, we’ll provide a custom IT strategy and solutions proposal designed to align with your business goals.
We'll Get In Touch Within 1 Business Day!
Services
Learn More About Our Solutions
