Co-Managed IT Solutions

STRATEGIC IT • SECURE SOLUTIONS • TRUSTED PARTNER
Overview

Why Co-Manage with Ferrara IT?

Your internal IT team plays a critical role in keeping your business running, but as technology evolves, so do the challenges. Between managing daily IT operations, securing systems, and executing strategic projects, it’s easy for teams to become overwhelmed. Ferrara IT’s Co-Managed IT Services provide the extra support, security, and expertise needed to help your team stay ahead—without losing control. Many businesses face these common IT challenges:

Work Overload

IT teams are stretched thin, juggling daily support, system maintenance, and strategic initiatives with limited resources.

Security Gaps

Meeting cybersecurity and compliance (SOC 2, HIPAA, PCI-DSS) standards requires specialized expertise that internal teams may lack.

Scaling Challenges

As your business grows, IT demands increase, requiring new technology, solutions and projects that internal teams may struggle to manage alone.

Let’s build a stronger IT operation together. Schedule a consultation

Solutions

On-going Co-Managed IT Services

We provide flexible, co-managed IT solutions that complement your internal team, helping you offload routine tasks, strengthen security, and improve operational efficiency without losing control.

End User Help Desk

24x7 End-User Help Desk

Reliable IT assistance to handle tickets, troubleshoot issues, and keep employees productive with fast, expert support.

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Patch & Vulnerability Management

Proactive security updates, patching, and vulnerability scanning to protect systems against cyber threats and compliance risks.

Cloud Management

Cloud & Infrastructure Management

Optimization and management of cloud environments, on-prem infrastructure, and network security to enhance performance and scalability

CTO & IT Strategy

CTO & IT Strategy

High-level IT leadership, strategic planning, vendor management, and technology roadmaps to align IT with business growth.

Cybersecurity and Compliance Shield

Cybersecurity & Compliance Oversight

Comprehensive security tools, policy enforcement, and regulatory compliance alignment (HIPAA, SOC 2, PCI-DSS) to keep your business protected.

Cloud with data backup icon

Backup & Disaster Recovery

 Automated, secure backups and a rapid recovery plan to minimize downtime and data loss from cyberattacks or system failures.

Our services are fully customizable—you don’t have to choose just one. We tailor our solutions to fit your IT team’s specific needs, ensuring you get the right level of support where it matters most.

Services

Core IT Projects We Support

Beyond ongoing IT management, Ferrara IT partners with your internal team to tackle complex IT initiatives that require expertise and strategic execution.

Unsure which projects would benefit your firm the most? Tell us your pain points and key business objectives, and we’ll create a custom IT roadmap tailored to your needs. Schedule a Consultation.

Benefits

Why Choose Us as Your Co-Managed IT Partner?

  • Proven Track Record

    We’ve helped many businesses across multiple industries scale IT operations efficiently and securely, as their trusted IT partner.

  • Security-First Approach

    Cybersecurity is at the core of everything we do. We deploy advanced tools to detect, prevent, and respond to evolving threats.

  • Flexible & Scalable Support

    Whether you need ongoing assistance, project-based support, or specialized expertise, we adapt to your IT team’s unique needs.

  • Deep Technical Expertise

    Our team brings extensive hands-on IT experience and strategic guidance to keep your systems optimized, secure, and compliant.

Strengthen Your IT Team Today. Let’s get started

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Customer Testimonial
"A REALIABLE PARTNER FOR COMPLEX IT CHALLENGES"

“Ferrara IT provides invaluable strategic oversight and technical expertise, helping us tackle our most complex IT challenges. They ask the right questions, quickly identify root causes, and take a hands-on approach to resolving issues efficiently. Best of all, they are always available when we need them.”

Financial Services Firm
Let's Get Started

Schedule A Call To Discuss Your Needs

We know there are many IT companies out there, but at Ferrara IT, we do things differently. With a strategic, honest, and security-first approach, we prioritize your business needs and long-term success. Schedule a call and see the difference for yourself.

What to Expect?

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Step 1: Discovery Call

Let’s talk! We’ll discuss your IT challenges, business goals, and security needs to understand how we can help.

Step 2: Free Consultation

Our experts will evaluate your IT environment and uncover opportunities for optimization.

Step 3: Tailored Proposal

Within a week, we’ll provide a custom IT strategy and solutions proposal designed to align with your business goals.

We'll Get In Touch Within 1 Business Day!

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Frequently Asked Questions

Co-Managed IT FAQs

How does Co-Managed IT differ from fully outsourced IT?

Co-Managed IT is a collaborative approach where your internal IT team partners with Ferrara IT to enhance your capabilities. Unlike fully outsourced IT, where we handle everything, Co-Managed IT supplements your existing team by providing specialized expertise, tools, and resources to fill gaps and improve efficiency.

How does Co-Managed IT support our internal IT team?

We act as an extension of your IT team, providing:

  • Escalation support for complex issues
  • Strategic IT guidance for infrastructure planning and projects
  • Advanced cybersecurity & compliance expertise
  • Monitoring & automation tools to streamline operations
  • Vacation & sick-day coverage for uninterrupted IT support

Can we customize which IT functions Ferrara IT manages?

Yes! Co-Managed IT is fully flexible. You choose which areas you want us to handle. We work with you to tailor a solution that fits your team’s needs.

Will our internal IT team lose control?

Not at all. You remain in control of your IT environment. Our goal is to empower your team, not replace it. We work alongside your IT staff to enhance efficiency, reduce workload, and provide access to enterprise-grade IT solutions.

How does co-managed IT impact our IT budget?

Co-Managed IT offers a cost-effective solution by supplementing your existing IT team, reducing the need for additional full-time hires, and proactively preventing downtime. With a predictable pricing model based on the services you choose, it enables better financial planning and budget control.

Will Ferrara IT use our existing IT tools?

Ferrara IT is flexible and can work with your existing IT tools and platforms, including ticketing systems, monitoring tools, and cybersecurity solutions. However, if gaps exist in your current setup, we can recommend and implement enterprise-grade IT tools to enhance security, automation, and efficiency. Our goal is to seamlessly integrate into your operations without disrupting workflows.