We use a multilayered cybersecurity approach, including 24/7 SOC monitoring, endpoint detection and response (EDR/MDR), firewalls, vulnerability scanning, and encryption to protect PHI and patient trust.
Managed IT Services for Dental Practices
Based on 61 reviews
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IT Services for Dental Practices
At Ferrara IT, we know dental practices run on technology. From digital X-rays to practice management software, every system has to be fast, secure, and reliable.
Our team keeps your office running with modern systems, HIPAA-ready compliance, and rapid support. No downtime. No IT headaches. Just smooth patient care.
Whether you’re a single office or a multi-location practice, we deliver secure networks, dependable imaging, and built-in redundancy that protect your time and revenue.
Excellence is our standard because when patient care and trust are on the line, “good enough” is never enough.
Why clients across the mid-Atlantic region choose Ferrara IT?
Avg. 1-minute response times:
IT issues can’t wait when patients are checking in, digital X-rays won’t load, or billing systems are down. We respond quickly, so you can stay focused on patient care.
92% first-call resolution:
Our certified technicians understand healthcare and dental workflows, resolving most issues on the spot without disrupting your practice.
One partner for all your IT needs:
From chairside workstations to cloud solutions, we deliver everything: CTO leadership, end-user help desk, cybersecurity, vendor management, upgrades, and more
Security-first approach:
We protect your practice management systems, imaging, and patient data with proactive, layered security—built to reduce risk and simplify HIPAA compliance.
98% customer retention:
Practices stay with us long-term because we build true partnerships and treat your office like our own.
Avg. 1-minute response times:
We know how disruptive IT issues can be—that’s why our team responds fast, usually within 60 seconds, so you're never left waiting when it matters most.
92% first-call resolution:
We aim to solve problems on the spot—from certified technicians who know your environment.
One partner for all your IT needs:
From strategy to support, we deliver everything: CTO leadership, end-user help desk, cybersecurity, vendor management, infrastructure upgrades, and more.
Security-first approach:
We protect your systems, data, and day-to-day operations with proactive, layered security—built to reduce risk and give you peace of mind.
98% customer retention:
Our clients stay with us for the long haul because we build real relationships and treat your business like it’s our own.
Our services
Comprehensive IT Solutions for Dental Practices
Dental Managed Services
24/7 monitoring and responsive help desk support keep your front desk scheduling, treatment room computers, and digital imaging systems running smoothly.
Managed Security
Safeguard patient records with a multilayered cybersecurity approach. Our 24/7 SOC, EDR/MDR, firewalls, and encryption protect digital X-rays, practice management software, and PHI
Dental IT Compliance
Stay compliant with HIPAA and state requirements. We provide risk assessments, data encryption, secure backups, and audit-ready reporting so you’re audit-ready
24/7 Incident Response
& Remediation
Immediate response to cyber attacks to contain threats, eliminate risks, and swiftly restore operations.
CTO & Strategic IT Consulting
Get expert guidance on technology investments from upgrading imaging systems to moving practice management software like Dentrix, Eaglesoft, or Open Dental to the cloud.
IT Projects & Assessments
Modernize your practice with secure network upgrades, cloud migrations, and optimized workflows for digital imaging, CAD/CAM, and patient communication platforms.
Our reviews
Clients speak. They love our services…
Based on 61 reviews
powered by Google
Tom Acchione
Moving our IT to Ferrara IT was a smooth transition. They handled a full network upgrade, ran an Intune and Azure AD project, and replaced our workstations for a more flexible, scalable system—all at once.
Their team is organized, efficient, and easy to work with. Ferrara IT is the strategic partner we’d been looking for and remains one of our most trusted providers. Highly recommend!
The Ferrara offer for Dental Practices
Get started with a risk-free trial
We’re so confident in the services we provide that we are willing to offer:
FREE cybersecurity risk assessment ($1,500 value)
First month of IT service FREE
Cancel anytime within your first 60 days, no penalties
Experience what it’s like to have a true IT partner on your side.
Let’s get started
Schedule a Call To Discuss Your Practice’s IT Needs
We know there are many IT companies out there, but at Ferrara IT, we do things differently. With a strategic, honest, and security-first approach, we prioritize your business needs and long-term success. Schedule a call and see the difference for yourself.
What to expect?
Step 1: Discovery call
We’ll discuss your IT challenges, patient workflow, and compliance needs.
Step 2: Free consultation
Our experts will evaluate your IT environment and provide recommendations.
Step 3: Tailored proposal
Within one week, you’ll receive a strategy designed for your practice.
We’ll Get In Touch Within 1 Business Day.
FAQs for Dental Practices
At Ferrara IT, we know dental practices have unique IT and compliance needs. This FAQ covers common questions about dental IT support, HIPAA, cybersecurity, and practice management software to help you make informed decisions.
What IT support do dental practices need most?
Dental practices rely on fast, reliable IT support to keep digital X-rays, practice management software, scheduling, and billing systems running smoothly. The most important areas are cybersecurity, HIPAA compliance, and reducing costly downtime.
How do you keep digital X-rays and imaging systems reliable?
We monitor and maintain imaging systems to ensure they load quickly and stay secure. Our team troubleshoots software and hardware issues with panoramic, CBCT, and intraoral systems so dentists never lose time waiting on technology.
Do you provide IT support for dental software like Dentrix, Eaglesoft, or Open Dental?
Yes. We provide full support for leading dental practice management software including Dentrix, Eaglesoft, Open Dental, and Carestream. From updates to integrations, we keep your software reliable and accessible.
What cybersecurity protections do you offer for patient records (PHI)?
Do you offer penetration testing and vulnerability assessments?
Yes, as part of our IT services for dental practices, we provide penetration testing and vulnerability assessments to identify and fix security weaknesses before attackers can exploit them.
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Vulnerability Assessments – Automated scanning to detect gaps in your dental practice’s network, applications, and systems.
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Penetration Testing – Simulated cyberattacks to evaluate how well your defenses hold up against real-world threats.
These services help dental practices meet HIPAA compliance requirements, strengthen cybersecurity, and reduce the risk of costly data breaches involving patient health information (PHI).
Do you support multi-location dental practices or DSOs?
We design scalable IT services for dental practices, from single offices to multi-location groups and DSOs. Our dental IT support ensures consistent performance, secure networks, and centralized management across every site — so your staff can focus on patient care instead of technology issues.
How quickly can you respond if dental practice goes down during patient hours?
Our help desk responds in under 1 minute and resolves 92% of issues on the first call. For urgent problems like system outages, digital X-ray failures, or ransomware, our 24/7 dental IT support team acts immediately to restore operations and keep patient care uninterrupted.
Can you help with secure cloud migrations for dental practices?
We provide IT services for dental practices by migrating them from on-premises servers to secure cloud environments. Our dental IT support covers practice management software like Dentrix, Eaglesoft, and Open Dental, along with file storage and backups. These cloud IT solutions improve reliability, scalability, and HIPAA compliance for dental offices.
Do you train staff on HIPAA and cybersecurity best practices?
We provide cybersecurity awareness and HIPAA training for dental staff, helping reduce risks from phishing, weak passwords, and improper data handling. Training is customized for front desk teams, hygienists, and providers.
What makes Ferrara IT different from a general IT provider when it comes to dental practices?
Unlike general IT providers, Ferrara IT specializes in IT services for dental practices. From digital imaging systems to HIPAA compliance, we understand the unique workflows of dental offices. Our dental IT support is tailored to keep practices efficient, compliant, and secure — so you can focus on patient care instead of IT problems.
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