24/7 Managed IT Services Baltimore Businesses Rely On
Based on 61 reviews
powered by Google
IT Services Baltimore, MD
At Ferrara IT, we provide IT Services Baltimore businesses can count on. From Microsoft 365 to industry-specific applications, every system must be fast, secure, and reliable.
Our team delivers modern infrastructure, compliance-ready security, and rapid support. We have technicians and engineers who live and work in the Baltimore area, allowing us to provide responsive on-site support when needed. No downtime. No IT headaches. Just dependable IT that keeps your business moving.
Whether you’re a small business or a multi-location organization, our IT Services in Baltimore include secure networks, cloud solutions, and built-in redundancy to protect your productivity and revenue.
Excellence is our standard — because when business performance and customer trust are on the line, “good enough” is never enough.
Why Baltimore Businesses choose Ferrara IT?
Instant Support:
Our help desk answers in under 1 minute, with 92% of issues resolved on the first call. No waiting, no downtime — just fast, reliable IT support.
Local & Trusted:
With a 4.9⭐ Google rating, organizations choose us as their go-to IT company in Baltimore and beyond.
One partner for all your IT needs:
From CTO leadership and end-user support to cybersecurity, cloud, and vendor management, we delivers comprehensive managed IT services so you don’t have to.
Security-first approach:
Proactive, multi-layered security with MDR/XDR and SIEM to detect, contain, and stop threats 24/7.
98% customer retention:
Baltimore businesses stay with us long-term for IT support because we build true partnerships and treat your business like our own.
Avg. 1-minute response times:
We know how disruptive IT issues can be—that’s why our team responds fast, usually within 60 seconds, so you're never left waiting when it matters most.
92% first-call resolution:
We aim to solve problems on the spot—from certified technicians who know your environment.
One partner for all your IT needs:
From strategy to support, we deliver everything: CTO leadership, end-user help desk, cybersecurity, vendor management, infrastructure upgrades, and more.
Security-first approach:
We protect your systems, data, and day-to-day operations with proactive, layered security—built to reduce risk and give you peace of mind.
98% customer retention:
Our clients stay with us for the long haul because we build real relationships and treat your business like it’s our own.
Our services
Comprehensive IT Solutions for Baltimore Businesses
Fully Managed IT Services
Round-the-clock monitoring, patching, and help desk support to keep your business running without downtime.
Managed Security
Advanced endpoint protection, MDR, SIEM, and phishing defense to safeguard your data and reputation.
24/7 Incident Response
& Remediation
Immediate response to cyber attacks to contain threats, eliminate risks, and swiftly restore operations.
CTO & Strategic IT Consulting
Strategic technology leadership to align IT with your business goals, reduce technical debt, and deliver secure, efficient growth.
IT Projects & Assessments
From Entra ID deployments and office moves to cloud migrations and network upgrades, designed to empower your business.
Our reviews
What Our Baltimore Area Clients Say
Based on 61 reviews
powered by Google
Tom Acchione
Moving our IT to Ferrara IT was a smooth transition. They handled a full network upgrade, ran an Intune and Azure AD project, and replaced our workstations for a more flexible, scalable system—all at once.
Their team is organized, efficient, and easy to work with. Ferrara IT is the strategic partner we’d been looking for and remains one of our most trusted providers. Highly recommend!
The Ferrara IT Offer for Baltimore Businesses
Get started with a risk-free trial
We’re so confident in the services we provide that we are willing to offer:
FREE cybersecurity risk assessment ($1,500 value)
First month of IT service FREE
Cancel anytime within your first 60 days, no penalties
Experience what it’s like to have a true IT partner on your side.
Let’s get started
Schedule a Call to Discuss Your IT Needs
We know there are many Baltimore IT companies out there, but at Ferrara IT, we do things differently. With a strategic, honest, and security-first approach, we prioritize your business needs and long-term success. Schedule a call and see the difference for yourself.
What To Expect?
Step 1: Discovery call
We’ll discuss your IT challenges, workflow, and compliance needs.
Step 2: Free consultation
Our experts will evaluate your IT environment and provide recommendations.
Step 3: Tailored proposal
Within one week, you’ll receive a custom IT strategy designed for your business.
We’ll Get In Touch Within 1 Business Day.