Need reliable IT partner? We respond in under 1 minute and resolve 92% of issues on the first call. Plus, your first month with us is FREE!
Based on 61 reviews
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Own your growth. We’ll own the IT.
For over 13 years, we’ve built a high-performing team of IT engineers, support technicians, cybersecurity experts, and strategic leaders who are among the smartest in the industry and genuinely care about the clients they serve.
Our team takes full ownership of your technology and also manages all your IT-related vendors, including printers, phones, and internet providers, so you can focus on growing your business and get the most out of your technology spend.
Whether you’re scaling from 5 employees or running a 1,000+ user enterprise, we bring the expertise, tools, and leadership to elevate your IT and your entire business to the next level. At Ferrara IT, excellence is our standard because “good enough” is never enough.
Why businesses choose Ferrera IT?
Avg. 1-minute response times:
We know how disruptive IT issues can be—that’s why our team responds fast, usually within 60 seconds, so you’re never left waiting when it matters most.
92% first-call resolution:
We aim to solve problems on the spot—from certified technicians who know your environment.
One partner for all your IT needs:
From strategy to support, we deliver everything: CTO leadership, end-user help desk, cybersecurity, vendor management, infrastructure upgrades, and more.
Security-first approach:
We protect your systems, data, and day-to-day operations with proactive, layered security—built to reduce risk and give you peace of mind.
98% customer retention:
Our clients stay with us for the long haul because we build real relationships and treat your business like it’s our own.
Avg. 1-minute response times:
We know how disruptive IT issues can be—that’s why our team responds fast, usually within 60 seconds, so you're never left waiting when it matters most.
92% first-call resolution:
We aim to solve problems on the spot—from certified technicians who know your environment.
One partner for all your IT needs:
From strategy to support, we deliver everything: CTO leadership, end-user help desk, cybersecurity, vendor management, infrastructure upgrades, and more.
Security-first approach:
We protect your systems, data, and day-to-day operations with proactive, layered security—built to reduce risk and give you peace of mind.
98% customer retention:
Our clients stay with us for the long haul because we build real relationships and treat your business like it’s our own.
Proven Results. Trusted Expertise.
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Ferrara IT Customer Retention Rate
0min
Average Help Desk Response Time
0%
First Call Resolution (Chat and Phone)
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Uptime Across Client Systems
Let’s discuss how Ferrara IT can deliver these results for your organization.
Our Services
Strategic IT Solutions Tailored to Your Business
At Ferrara IT, we do more than deliver IT, security, and compliance services, we provide peace of mind. With unmatched technical expertise, a security-first mindset, and a strategic approach, we tailor solutions to empower your business to thrive. Our comprehensive services and dedication to your success make us the IT partner you can count on for the long haul.
Managed IT Services
24/7 maintenance, monitoring, and help desk that keeps your computers, servers, and systems up and running.
Managed Security
24/7 SOC monitoring and advanced solutions to defend against ever-evolving cyber threats.
CTO & Strategic IT Consulting
Align IT with your business goals with comprehensive technology roadmaps, cloud strategy, cybersecurity planning, vendor management, and holistic IT optimization.
IT Projects & Assessments
Modernize your business and capabilities with strategic IT projects like cloud migrations, network upgrades, digital transformation, and IT & risk management.
24/7 Incident Response & Remediation
Experiencing a cyberattack? Our expert IR teams respond immediately to contain threats, eliminate risks, and restore your operations swiftly and effectively.
We provide fully managed IT services to clients across the Mid-Atlantic region, while offering managed security, IT consulting, assessments, incident response, and a wide range of project-based services to clients nationwide. Learn more about our Service Delivery & Reach
Industries
Industries We Serve
Ferrara IT provides tailored IT solutions for businesses across various industries, ensuring security, compliance, and operational efficiency. Whether you’re in legal, healthcare, financial services, non-profit, technology, manufacturing, or higher education, our expert team delivers reliable managed IT services to support your unique needs. Explore how we can help your organization thrive in a technology-driven world.
Testimonials
What our Managed IT Services Clients Say
Hiring Ferrara IT was the best decision I made all year! Not only is this team responsive and knowledgeable, but they are the only IT partner I’ve worked with that proactively looks out for my company.They go above and beyond to ensure my business runs smoothly and securely. Highly recommend.
Ferrara IT Services was recommended to us by a satisfied customer, and they quickly resolved our virus issues and system slowness with a solid IT plan. They improved performance, secured our network, implemented backups, and now manage our IT vendors to maximize value. Frank and his team are responsive, honest, and highly recommended for businesses looking to optimize their IT investments.
Ferrara IT combines deep technical expertise with a strategic understanding of our business needs, delivering solutions that are both effective and tailored to our goals. From the very beginning, they’ve provided clear guidance, helping us navigate complex challenges with confidence. Their efficiency and attention to detail ensure that every project is executed smoothly, while their exceptional responsiveness makes us feel like a top priority.
The Ferrara offer
Start your journey with us completely risk-free
We’re so confident in the services we provide that we are willing to offer:
FREE cybersecurity risk assessment ($1,500 value)
First month of IT service FREE
Cancel anytime within your first 60 days, no penalties
Experience what it’s like to have a true IT partner on your side.
Let's Get Started
Schedule A Call To Discuss Your Needs
We know there are many IT companies out there, but at Ferrara IT, we do things differently. With a strategic, honest, and security-first approach, we prioritize your business needs and long-term success. Schedule a call and see the difference for yourself.
What to Expect?
Step 1: Discovery Call
Let’s talk! We’ll discuss your IT challenges, business goals, and security needs to understand how we can help.
Step 2: Free Consultation
Our experts will evaluate your IT environment and provide recommendations for optimization.
Step 3: Tailored Proposal
Typically within just one week, we will provide a custom IT strategy and solutions proposal designed to align with your business goals.
We'll Get In Touch Within 1 Business Day
